Frequently Asked Questions:

 

• Q1. When I run the USB Secure setup program, why it doesn’t install?
• Q2. What should I do to protect my USB drive after installing the program?
• Q3. What should I do to open my protected USB drive?
• Q4. How do I disable the AutoPlay feature?
• Q5. How can I change password?
• Q6. Someone deleted USBSecure.exe from my drive, how I unprotect now?
• Q7. Is USB Secure free or a Shareware?
• Q8. What will happen to my data if I upgrade to a newer version?
• Q9. Can I buy the program without first trying the evaluation version?
• Q10. How can I suggest a new feature for the future releases?
• Q11. What’s the difference between trial and full version? What are the benefits of registering?
• Q12. Can I order online using my Credit Card or Paypal?
• Q13. Which Credit Cards do you accept?
• Q14. Is your order site secure? Is my Credit Card information safe on this site?
• Q15. Can I order via FAX, Phone, Mail, Purchase Order or Bank Wires?
• Q16. What is the price of the full version of the program?
• Q17. I can't afford the program? Can I have a discount?
• Q18. Do you have any discounts for multiple licenses?
• Q19. How many licenses must a single-user buy for multiple USB drives?
• Q20. Can I buy an academic license? Or a site license?
• Q21. Can I send you the cash or the check through postal mail?
• Q22. Do you guys accept cash currency of my country?
• Q23. Why to buy multiple licenses for multiple USB drives?

Q1. When I run the USB Secure setup program, why it doesn’t install?

 

Before beginning installation of USB Secure, you need to plug-in your USB drive that you want to protect. If however your portable media is already plugged-in, try plugging it again. Click the ‘Refresh’ button during the setup to get a list of all the connected drives to your PC and choose the one that you want to protect.

 

 

Q2. What should I do to protect my USB drive after installing the program?

 

Simply run the program, either by double clicking the drive icon in ‘My Computer’ or choose the option ‘Password Protect this USB drive’ from the AutoPlay list you see after plugging your USB drive to your PC. Once the program is launched, you can set and confirm a password in the fields that pops up in front of you. Make sure the password you choose is easy for you to remember and hard for anyone else to guess.

 

 

Q3. What should I do to open my protected USB drive?

 

USB Secure offers you two different methods to access your protected data. You can either choose 'Open Data in Virtual Drive' or 'Extract Data to USB Drive'.

‘Open Data in Virtual Drive’ will open your protected data in a virtual drive without extracting it to your USB drive so that you can access, add, delete, move, copy or edit your files. However, if you wish to extract your data to your USB drive, you can choose ‘Extract Data to USB Drive’.

Select how do you want to unprotect your data, enter correct password and voila!

 

 

Q4. How do I disable the AutoPlay feature?

 

Run the program by entering correct password and click ‘Options’ where you find three options:

 

• • Enable Autoplay for This Device
• • Show Autoplay list containing USB Secure
• • Execute USB Secure on Autoplay

 

To disable Autoplay feature uncheck these boxes and click ‘Ok’ to finish.

 

 

Q5. How can I change password?

 

You can change your password any time you want. Simply Click ‘Options’ and you will see a password set filed, simply enter your previously set password  and then set and confirm a new password. To finish click ‘Ok’

 

 

Q6. Someone deleted USBSecure.exe from my drive, how I unprotect now?

 

Simply download the USB Secure from our website. Run the setup again and install the program on your USB flash drive in which you have protected your data and then unprotect your data by entering correct password.

 

 

Q7. Is USB Secure free or a Shareware?

 

USB Secure is NOT freeware! It is shareware, which means you can try it before buying. We give you 3 Free trials so that you can test the program and check whether it is useful for you or not. If you find it useful and want to keep it, register your copy and get a full version registration key via email in minutes.

 

 

Q8. What will happen to my data if I upgrade to a newer version?

 

Upgrading to the latest version will not affect your protected data. You will be able to access your protected data after entering correct password even after installing a newer version. You can therefore choose to over-write the newer version to old version without any worries.

 

 

Q9. Can I buy the program without first trying the evaluation version?

 

You could, but please don't. We don't need your money as much as we need your satisfaction. It is strongly recommended that you try the software first before purchasing. If you are happy with it, then pay us and register.

 

 

Q10. How can I suggest a new feature for the future releases?

 

We give high priority to our customers’ suggestions for future versions of our software. If you have a feature request, be sure your copy is registered and let us know via Contact Us form.

 

 

Q11. What’s the difference between trial and full version? What are the benefits of registering?

 

Registered users will get:

 

• • A Full version to download that does not have any trial limit.
• • No trial reminders, no functionality limits.
• • Life-time priority customer supports.
• • Free Upgrades to all minor versions of USB Secure.
• • Ability to protect unlimited data for unlimited period of time.
• • Ensures complete privacy leaving no future headache.
• • Feature requests will be welcome.
• • No hidden or subscription charges at all.
• • Total peace of mind from security leaks and privacy breach.
• • A personal Thank you message from the developers of the product.

 

 

Q12. Can I order online using my Credit Card or Paypal?

 

Sure. You can use either your credit card or Paypal to buy the full version of USB Secure online. Click the ‘Register Now’ button on the bottom left and then click ‘Buy Now’

 

 

Q13. Which Credit Cards do you accept?

 

We accept most Credit Cards like VISA, Master Card, EuroCard, American Express, Discover, Novus, Diners Club, Carte Blanche, JCB, Switch and Solo.

 

 

Q14. Is your order site secure? Is my Credit Card information safe on this site?

 

Your payments are handled by a trusted third-party e-commerce solution called BMT Micro whether they are made through Credit Card, Cash or Check. They have been selling shareware for over ten years and have taken orders of literally millions of customers worldwide. BMT Micro obtains your Credit Card information on secure SSL (Secure Socket Layer) connection, which is designed to provide government level security for your credit card transactions which means no one can intercept your payment information while you are making an order. With today's encryption technology, sending your Credit Card number to a Secure Server over the Internet is as safe as using your credit card in a restaurant or retail shop (probably even safer!)

 

 

Q15. Can I order via FAX, Phone, Mail, Purchase Order or Bank Wires?

 

If you prefer not to order online, you can send your payments via FAX, Phone, Mail, Purchase Order or Bank Wires. Please click 'Register Now’ button in the program and then click 'Buy Now '. You'll be able to see our FAX, Phone, Mail, Paypal and Purchase Order methods below. If you can't find information there, kindly visit our site and contact our customer support department.

 

 

Q16. What is the price of the full version of the program?

 

It costs only $29.95 to own a full version of USB Secure. Please note that this is a limited time offer. Prices can go up unexpectedly

 

 

Q17. I can't afford the program? Can I have a discount?

 

We will give special discount coupons for users who have annual earnings of less than US $20,000. If you are in this category, please contact us. Coupons are not available to users in the USA, Canada, UK, Australia and European countries.

 

 

Q18. Do you have any discounts for multiple licenses?

 

Yes, there are good discounts for multiple users purchasing multiple licenses, starting with a 15% discount for two users. Please check out our site for more information.

 

 

Q19. How many licenses must a single-user buy for multiple USB drives?

 

A single-user license allows the program to be run on ONE USB drive only.

 

 

Q20. Can I buy an academic license? Or a site license?

 

Yes, we offer special discount licenses for all types of organizations and academic institutions.

 

 

Q21. Can I send you the cash or the check through postal mail?

 

Yes, you can. To do that kindly read Get Full Version > How to Buy?

 

 

Q22. Do you guys accept cash currency of my country?

 

We accept cash currency of many countries. If you wish to pay through this method, please email BMT Micro, at orders@bmtmicro.com. Tell them the name of the product, your currency, the conversion rate of that currency and ask whether they will accept it.

 

 

Q23. Why to buy multiple licenses for multiple USB drives?

 

It is very important that you get multiple licenses if there will be more than one user. Using one license for multiple users is an illegal activity.