- USB Block General Questions:
Q1. What is USB Block?
USB Block is an easy to use, user-centric tool to prevent leakage of your data. It provides network and devices control over which users can access ports and devices on a local computer. It can block all types of unauthorized USB drives, external drives, hard drive partitions other than System drive, SDs, MMCs, memory sticks, CDs, DVDs, HDs, Blu-ray discs (R / RW / RAM drives) and network drives and network computers unless you authorize them. USB Block locks up the possibly huge security threat by blocking all sorts of external and peripheral drives (devices) in which data can be transferred. USB Block is designed to run under Windows NT, 2000, XP, Vista, 7 including their 64-bit variants; and Windows Server 2003 and 2008.
Q2. What type of devices can be blocked through USB Block?
By default, USB Block does not allow access to any unauthorized device or external drive unless you authorize it. Following are the devices that can be blocked through USB Block: USB Devices including any storage device that is attached to USB port or any connector and shows a drive in the system. For example; USB Drives, External Drives, SD Cards, MMCs, Memory Sticks, Digital Cameras, Memory Cell Phones, iPods, Blackberry, Android and Other Mobile Phones, FireWire, Enhanced mini-USB, HCI i.e. Host Controller Interface, HP-IL, Com, LPT, IrDA, USB on-the-go, U3, EHCI, RAID Controller, Host adapter, Serial Cable (use with data transfer), Serial ATA, ACCESS.bus etc. Discs & Floppy Drives including CD-R, CD-RW, CD-RAM, DVD-R, DVD-RW, DVD-RAM, HD-R, HD-RW, HD-RAM, Blu Ray-R, Blu Ray-RW, Blu Ray-RAM, Floppy Disk A, Floppy Disk B and Zip Drives. Network Drives or PCs including PC names in My Network Places, Specific PC's drives in My Network Places, Map Network drives, Ethernet, Wi-Fi and Bluetooth Networks or any other drive that user access via Run command, IP, CMD or Windows Explorer. Note: This feature would not however stop other's access to your own shared folders on your computer. For this, we recommend that you stop sharing all folders on your own computer, on which USB Block is installed. Non-System Drives including IDE, SATA, ATA, FATA, Parallel ATA, SCSI, SASI, RAID and all other relevant types of Hard Drives.
Q3. Can I block network mapped drives and Non-System Drives?
Yes, you can. You simply have to check 'Block Network Access' and 'Block Non-System Drives' boxes from 'Control Center' tab. By checking these boxes, you'll block them completely from accessing your computer.
Q4. How can I install USB Block on my computer?
USB Block is an easy to use and install software. Download USB Block latest version on your computer from http://www.newsoftwares.net/usb-block and run the installation setup that will guide you through the process of installation. Kindly note that only System administrator can install USB Block.
Q5. Can I install USB Block to my system if I do not have administrative rights?
No, you cannot install USB Block if you do not have administrative rights. Only system administrator can install the program.
Q6. Does USB Block work for all system users?
Yes, the program works for all system users; however the program requires administrative privileges for installation.
Q7. Can I copy data from my USB drive if I close password prompt window?
No, you cannot copy data from your USB drive to your computer if you have closed password prompt window without entering your password.
Q8. Can I download files from internet to system drive if Non-System Drives protection is ON?
Yes, If Non-System Drives protection is on, you can still download and save files to your system drive i.e.; Drive C. To save files to Non-System Drives (Drives D, E and F), you will be required to enter correct password.
Q9. What is Stealth Mode?
Stealth Mode will hide all the traces of USB Block from your computer, Desktop, Start Menu, Quick Launch and Add/Remove Programs and even from the Program Files and Install Location. To enable Stealth Mode, run USB Block by entering correct password. Go to 'Program Options' and activate Stealth Mode by checking 'Activate Stealth Mode' and specify your hotkey. Please note that the only way to access USB Block after activating its Stealth Mode is by using hotkey.
Q10. Does USB Block support 64-bit operating systems as well?
Yes, USB Block supports all Windows 64-bit Operating Systems. Supported platforms for USB Block are Windows XP 32 and 64-bit, Vista 32 and 64-bit, Windows 7, Windows 2000, and it is also compatible on all file systems like FAT, FAT32 and NTFS.
Q11. I don't want others to know that I use USB Block, can I do that?
Yes. For the purpose of maximum privacy protection, we would recommend that you use USB Block in Stealth Mode. Kindly note, that Stealth Mode feature is not activated by default. However, if you wish to run the program in complete stealth, you can activate it from 'Program Options' and set a hotkey that will be used to launch the program when it is running in Stealth Mode. Furthermore, if you do not want the program to show password prompt when an unauthorized device is being accessed on your computer, you can select 'Do not prompt for authorization password'. After activating this option, USB Block will not prompt for password when an unauthorized device tries to access your data but keep it blocked from accessing your computer.
Q12. How can I remove devices from my Authorize List?
Go to 'Authorized Devices' tab, select items that you want to remove from the list and click 'Remove from List'.
Q13. Will USB Block's protection work if someone boots my PC in Safe Mode?
Yes, USB Block's protection works even in Safe Mode which means all those devices which you have added in your Authorize List can access your computer in Safe Mode and whenever an unauthorized device attempts to access your computer, a password prompt window will appear. Kindly note, this feature is available in the registered version as well as in the trial version.
Q14. Can I access my devices in Safe Mode?
Yes, you can access your devices in Safe Mode and can also block new devices and drives the way you normally do. This is because USB Block's protection also works in Safe Mode so that snoopers cannot switch to Safe Mode for an easy hack. Kindly note that by default Safe Mode protection is activated in USB Block. However, if you wish, you can change it anytime from 'Program Options' tab.
Q15. What is Authorize List?
Authorize List is the list of all those devices that are being provided privilege to access your data. Whenever a device from this list is plugged-in to your computer, it will get full access to your data without prompting you to enter password.
Q16. How can I add a device to Authorize List?
A password prompt will appear asking you for the password whenever you access your device. Enter correct password and check 'Remember (add to Authorize List)' option to add this device to your Authorize List.
Q17. How can I run USB Block after activating the Stealth Mode?
You can run USB Block in Stealth Mode by using your hotkey. When activating Stealth Mode, you will be given an option to select your hotkey. Pressing Ctrl + Alt + Shift +Your Key will launch USB Block anytime you want. You can choose 'Your Key' from 'Program Options > Stealth Options'.
Q18. What will happen if someone tries to delete USB Block from my computer?
Any attempt to delete USB Block will be logged in 'Program Deletion Attempts' with username and date & time of the attempt. Furthermore, an unauthorized user cannot delete the program from your computer even by using DOS command. The only way to remove the program from your computer is by opening it using correct password and then uninstall it from 'Program Options' by clicking 'Uninstall Program' button.
Q19. How to change the program password?
To change program password, click 'Program Options' and then click 'Change Password'. Enter your current password, set and confirm a new password, and click 'OK'. A password strength meter shows the strength of your password. It is recommended that you choose a strong password which is easy for you to remember but hard for other to guess.
Q20. How to uninstall the program?
To prevent data leak and security breach, USB Block can only be uninstalled by clicking 'Uninstall Program' from 'Program Options' tab which can only be accessed after entering correct password. The program can't be uninstalled directly without entering the password. This is done to protect the program from being uninstalled by other users. Do not try to delete the program manually. Use only this option to remove the program from your computer.
Q21. Can anyone else uninstall the application from Control Panel?
The program cannot be uninstalled from Control Panel or from Start Menu. If someone tries to uninstall the program from above mentioned location, all those unauthorized attempts to uninstall the program will be logged in with username and exact date and time in 'Hack Attempt Monitoring' section of 'Program Options' tab.
Q22. How can I clear Report & logs?
You can very easily clear all the reports and logs which were recorded for the purpose of monitoring. To do so, click 'Reports & Logs' and then click 'Clear Reports & Logs' button.
Q23. Will Authorize List be removed if I uninstall the program?
When you uninstall the program, it asks you 'Do you want to keep Authorize List'. If you click 'Yes', then whenever you will install USB Block again, your Authorize List will be retrieved and only those devices can access your computer which were authorized previously and were added to your Authorize List.
Q24. Will unauthorized devices be able to access my computer after trial version expires?
Yes, once your trial version expires, unauthorized devices will get access to your computer. When trial version expires, USB Block prompts you that your trial has been expired and purchase license to block unauthorized devices again.
Q25. How can I monitor hacking attempts?
USB Block records all the hacking attempts and keeps a log of it which can be seen by clicking 'Program Options' tab. It includes following three logs: 1. Program Deletion Attempts 2. Unauthorized uninstall Attempts 3. Invalid Password Attempts Program Deletion Attempts: This keeps the logs of all the attempts to delete USB Block from your computer, and shows you username along with date & time of deletion attempts. Unauthorized uninstall Attempts: This section keeps the record of unauthorized attempts to uninstall USB Block from your computer from Control Panel or Start Menu. It will also show username and the date & time. Invalid Password Attempts: If a user enters invalid password either for logging into USB Block or for authorizing an unauthorized device, its log will be created along with username, exact date and time that can be found in 'Program Options' > 'Hack Attempt Monitoring section'.
Q26. Are there any bugs in the software? How do I report a bug?
No software on the earth can claim to be absolutely bug-free. However we have worked on all possible scenarios and tested our application on all the variants of Windows. If you find a bug, please email us at our contact page. Send us the error code or error number and tell us what you were doing when it happened. If the bug is caused by installation of a new application, let us know the name of it. We are striving for the perfect program and we will really appreciate your help!
Q27. Is USB Block free or Shareware?
USB Block is NOT a freeware! It is a shareware, which means you can try it before buying. We give you 25 Free Trials so that you can test USB Block and check whether it is useful for you or not. If you find it useful and want to keep it, register your copy and get a full version registration key via email in few minutes.
Q28. How can I use this program after the trial period?
You will have to buy a license to use USB Block for unlimited times.
Q29. Can I buy the program without first trying the evaluation version?
You can, but please don't. We don't need your money as much as we need your satisfaction. It is strongly recommended that you try the software first before purchasing. If you are happy with it, then pay us and register.
Q30. How can I suggest a new feature for the future releases?
We give high priority to our customers' suggestions for future versions of our software. If you have a feature request, be sure your copy is registered and let us know via Contact Us form.
Q31. What are the benefits of registering?
Registered users will get:
- A Full version to download that does not have any trial limit.
- No trial reminders, no functionality limits.
- Life-time priority customer supports.
- Free Upgrades to all 1.x versions of USB Block.
- Ability to block unlimited devices for unlimited period of time.
- Ensures complete privacy leaving no future headache.
- Feature requests will be welcome.
- No hidden or subscription charges at all.
- Total peace of mind from security leaks and breach of privacy.
- A personal Thank you message from the developers of the product.
- USB Block Sales Questions:
Q1. Can I order online using my Credit Card or Paypal?
Sure. You can use either your credit card or Paypal to buy the full version of USB Block online. Click 'Register Now' button and then click 'Buy Now'
Q2. Which Credit Cards do you accept?
We accept the majority of Credit Cards like VISA, Master Card, EuroCard, American Express, Discover, Novus, Diners Club, Carte Blanche, JCB, Switch and Solo.
Q3. Is your order site secure? Is my Credit Card information safe on this site?
All your payments, whether made through Credit Card, Cash or Check, are handled by a trusted third-party e-commerce solution called Plimus. Our trusted partners in payment processing have been the leaders in their category and have been providing us with the infrastructure to allow our customers to pay for their purchases under secure selling protocols for more than 10 years. Our user base count literally goes into millions of satisfied customers worldwide, with users from the U.S Federal Government to individual home users. Plimus obtains your Credit Card information on secure SSL (Secure Socket Layer) connection with a lock or key icon on the status bar of the browser, indicating government-level security for all your credit card transactions. This makes it virtually impossible for anyone to intercept your payment information during communication while you are making an order. With today's encryption technology, sending your Credit Card number to a Secure Server over the Internet is as safe as using your credit card in a restaurant or retail shop - probably even safer!
Q4. Can I order via FAX, Phone, Mail, Purchase Order or Bank Wires?
If you prefer not to order online, you can send your payments via FAX, Phone, Mail, Purchase Order or Bank Wires. Please click 'Register Now' button in the program and then click 'Buy Now'. You'll be able to see our FAX, Phone, Mail, Paypal and Purchase Order methods below. If you can't find information there, kindly visit our site and contact our Customer Support Department.
Q5. What is the price of the full version of the program?
It costs only $49.95 to own a full version of USB Block. Please note that this is a limited time offer. Prices can go up unexpectedly.
Q6. I can't afford the program? Can I have a discount?
We will give special discount coupons for users who have annual earnings of less than US $20,000. If you are in this category, please contact us. Coupons are not available to users in the USA, Canada, UK, Australia and European countries.
Q7. Do you have any discounts for multiple licenses?
Yes, there are good discounts for multiple users purchasing multiple licenses, starting with a 15% discount for two users. Please check out our site for more information.
Q8. How many licenses must a single-user buy for multiple computers?
A single-user license allows the program to be run on ONE computer only.
Q9. Can I buy an academic license? Or a site license?
Yes, we offer special discount licenses for all types of organizations and academic institutions.
Q10. Can I send you the cash or the check through postal mail?
Yes, you can. To do that kindly read Get Full Version > How to Buy?
Q11. Do you guys accept cash currency of my country?
We accept cash currency of many countries. If you wish to pay through this method, please email our Support department at email@example.com. Tell them the name of the product, your currency, the conversion rate of that currency and ask whether they will accept it.
Q12. Why to buy multiple licenses for multiple computers?
It is very important that you get multiple licenses if there will be more than one user. Using one license for multiple users is an illegal activity.
USB Block offers a valuable service; providing control over USB devices in a network, on a CD/DVD. I like its detailed summary option…
Debbie Mooreland (Tennessee, USA)
USB Block is the solution to most portable and stored data protection problems.
McLeod Simmons (Colorado, USA)
USB Block not only comes in a user-friendly and stylish looks, but also outperforms any other product in its category…
Cathy Genheimer (Alberta, Canada)
Honestly, I only purchased a copy of USB Block to protect my network drives. And I have not been disappointed as yet!
Tony Amadeus (B.C. Canada)
I am a lab assistant and for people like me who are responsible for several computers USB Block is an absolute must-have…
Leticia Darby (Georgia, USA)